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How do I get assistance with Unemployment?

I need assistance with my unemployment claim.  Who should I contact?



Unemployment Insurance Call Center: 1-(800)-891-6499

The Unemployment Call Center is open:

Monday-Friday 8am - 4:30pm

Sunday 9am - 2:30pm

Webchat is also available during these same times by visiting www.in.gov/dwd/webchat.htm .

The following tools are available at your local WorkOne office for your use: 

  • Computers
  • Fax Machine
  • Phone
Vigo County WorkOne*

30 N. 8th Street,

Terre Haute, IN 47808 

* Please note that the Employment Advisors in the WorkOne offices are not Unemployment Staff and can only provide limited assistance.

If your unemployment account has been revoked: Click on Forgot User Name to reset your password (Usernames are case sensitive.)

To contact the Debit Card Center: Phone: 1-888-393-5866 Online: www.eppicard.com