Privacy Policy
WorkOne Western Indiana
Effective Date: January 1, 2026

This Privacy Policy explains what personal information is collected, how personal information is used, and
with whom personal information may be shared when individuals interact with WorkOne Western Indiana,
including through websites, online forms, programs, and SMS/text messaging.
Personal information may be collected when individuals apply for services, complete forms, communicate
with staff, or participate in workforce programs. Information collected may include, but is not limited to:
• Name
• Mailing address
• Email address
• Phone number (including mobile number)
• Date of birth
• Employment, education, or training information
• Program eligibility and participation information
• Any other information voluntarily provided

Limited technical information may also be collected when visiting the website, such as IP address, browser
type, and pages visited, for security, analytics, and website improvement purposes.
Any personal information that may be collected is used to:
• Provide workforce development, employment, training, and career services
• Communicate regarding services, appointments, and program updates
• Determine eligibility for programs and benefits
• Meet federal, state, and local reporting and compliance requirements
• Improve services, programs, and website functionality
• Protect against fraud, misuse, or unauthorized access
Personal information is not sold. Personal information may be shared only:
• With authorized partners, service providers, or contractors as necessary to deliver services or
meet program requirements
• As required by law, regulation, court order, or funding agency requirements
• To protect the rights, safety, and security of participants, staff, and operations

All parties receiving personal information are required to safeguard it and use it only for authorized
purposes.

SMS/Text Messaging Privacy - Individuals may choose to opt in to receive SMS/text messages related to
WorkOne Western Indiana services. SMS consent is not shared with third parties or affiliates. Mobile optin
information and text message consent are not sold, rented, or disclosed for marketing purposes.
SMS messages may be sent directly by WorkOne Western Indiana or by authorized service providers acting
on behalf of WorkOne Western Indiana solely to support program operations and communications.
Reasonable administrative, technical, and physical safeguards are used to protect personal information.

No system can guarantee absolute security.

Personal information is retained only as long as necessary to fulfill program purposes and comply with
applicable record retention laws and requirements.

Information about individuals under the age of 18 may be collected only as part of authorized workforce
or education programs and in accordance with applicable laws and consent requirements.

This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date.
Questions regarding this Privacy Policy or data practices may be directed to:
Western Indiana Workforce Investment Board, Inc. – This email address is being protected from spambots. You need JavaScript enabled to view it.