Unemployment Insurance
Indiana Unemployment
ID Me Information
Unemployment Brochure - English
Unemployment Brochure-Spanish
DWD has updated its COVID-19 UI Frequently Asked Questions with important information, which can be found at www.unemployment.in.gov and you are also encouraged to review the Claimant Handbook and/or the online video tutorials on this page.
If individuals still have questions, they can contact DWD via email or telephone. Due to extremely high call volume, waits will be longer than usual. DWD is requesting that individuals only reach out with questions on the day corresponding with the first letter of their last name to assist with wait times. Here is the schedule:
- Monday: A-E
- Tuesday: F-I
- Wednesday: J-M
- Thursday: N-T
- Friday: U-Z
- Friday: If You Missed Your Day
Contact methods are:
- Email at
This email address is being protected from spambots. You need JavaScript enabled to view it. - Phone at 1-800-891-6499
Unemployment Insurance Call Center: 1-(800)-891-6499
The Unemployment Call Center is open:
Monday-Friday 8am - 4:30pm
Sunday 9am - 2:30pm
Webchat is also available during these same times by visiting https://www.in.gov/dwd/WorkOne/regions/region7.html.
Click on the following image for our Unemployment Insurance Brochure with more information:
The following tools are available at your local WorkOne office for your use:
- Computers
- Fax Machine
- Phone
Vigo County WorkOne*
30 N. 8th Street,
Terre Haute, IN 47808
* Please note that the Employment Advisors in the WorkOne offices are not Unemployment Staff and can only provide limited assistance.
If your unemployment account has been revoked:
Click on Forgot User Name to reset your password (Usernames are case sensitive.)
For information about KeyBank, please visit:
https://www.in.gov/dwd/indiana-unemployment/individuals/payment-options/
30 N. 8th St., Terre Haute, IN 47808
p: 812.234.6602
f: 812.234.0242
e: b.trusler@workforcenet.org
Equal Opportunity Employer. Program Auxiliary aids and services are available upon
request to individuals with disabilities. Call out TTY number at 1-877-781-9403.